Privacy Policy
Effective Date: May 1, 2026
1. Introduction
Centripetal Networks, LLC (“Centripetal,” “we,” “us,” or “our”) provides the CleanINTERNET® suite of cybersecurity services. This Privacy Policy describes how we collect, use, and share personal information about visitors to centripetal.ai and about the individuals (almost always acting in their professional capacity) who interact with us as representatives of our customers, prospective customers, partners, and vendors.
Customer data we process through CleanINTERNET on our customers’ behalf is governed by the applicable data processing agreement, not by this policy.
Our mailing address is:
Centripetal Networks
C/O Legal
145 Maplewood Avenue
4th Floor
Portsmouth, NH 03801.
Contact us at privacy@centripetal.ai
2. Information we collect
Business contact and professional information. Names, business email addresses, phone numbers, job titles, and company names. We collect this directly when you interact with us, and we also obtain business contact information from third-party data enrichment providers, professional networking platforms, and publicly available sources.
Website and technical data. When you visit centripetal.ai, we automatically collect IP address, browser type, device and operating system characteristics, pages visited, and referring URLs, including through cookies and similar technologies. For details, see our Cookie Notice.
Communications data. The content of communications when you contact us, request support, respond to surveys, or provide feedback, along with associated contact details.
Event and marketing data. Registration information, attendance records, and marketing preferences in connection with our events, webinars, conferences, and marketing programs.
3. How we use information
We use the information we collect to:
- Provide, administer, and support our services and website, and manage relationships with customers, partners, and vendors;
- Send newsletters, event invitations, and other marketing communications, subject to your right to opt out at any time through the unsubscribe link in any marketing email or by contacting us at privacy@centripetal.ai (opting out will not affect service or transactional communications);
- Analyze use of our services and website to improve them, conduct research, and create aggregated or de-identified data;
- Comply with applicable laws, respond to legal process, and establish, exercise, or defend legal claims; and
- Protect our systems, services, and users against unauthorized access, fraud, and other threats.
We do not sell personal information or use it for third-party advertising.
4. Legal bases for processing
Where required by applicable data protection law, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Service delivery and business operations | Performance of a contract, or our legitimate interest in managing business relationships |
| Marketing and communications | Your consent where required by law; otherwise our legitimate interest in promoting our services to professional contacts |
| Analytics and improvement | Our legitimate interest in understanding and improving our services and website |
| Legal and compliance | Compliance with a legal obligation, or our legitimate interest in establishing, exercising, or defending legal claims |
| Security and fraud prevention | Our legitimate interest in protecting our systems, services, and users |
Where we rely on legitimate interest, we have assessed that our interests do not override the rights of the individuals concerned, taking into account that the personal information relates to individuals in their professional capacity.
5. Sharing
We share personal information with:
- Affiliates, in connection with our business operations and service delivery;
- Service providers that process information on our behalf (for example, CRM, hosting, analytics, marketing, support, payment processing, and crash diagnostics). We contractually require these providers to protect the information they receive at a level equivalent to that described in this policy and to use it only to perform services for us;
- Professional advisors such as lawyers, auditors, and insurers;
- Legal and regulatory recipients, where disclosure is required by law or legal process or necessary to protect rights, property, or safety; and
- Counterparties to any actual or proposed merger, acquisition, reorganization, or sale of assets.
A list of sub-processors used to deliver our CleanINTERNET services is available.
6. International transfers
Personal information we collect may be transferred to and processed in the United States and other countries, which may have data protection laws that differ from those in your jurisdiction. Where we transfer personal information from the EEA, the UK, or Switzerland to a country not recognized as providing an adequate level of protection, we rely on Standard Contractual Clauses (with the UK Addendum where applicable) as our transfer mechanism. Copies are available on request at legal@centripetal.ai.
7. Security
We maintain administrative, technical, and organizational safeguards designed to protect personal information, taking into account the nature of the information and the risks of processing. No security system is entirely infallible, and we cannot guarantee absolute security.
In the event of a confirmed data breach that compromises personal information we hold about you, we will notify affected individuals without undue delay and in accordance with applicable law.
8. Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal, regulatory, accounting, and reporting obligations. We may retain information longer to resolve disputes, enforce our agreements, or where deletion from backups is not reasonably feasible, in which case we isolate it from active processing.
9. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information; to restrict or object to certain processing; and to withdraw consent where processing is based on consent. You will not be subject to discriminatory treatment for exercising these rights.
To submit a request, contact us at legal@centripetal.ai. We will verify your identity before responding and may decline requests where permitted by law (for example, where the request is manifestly unfounded or excessive, or where fulfilling it would compromise the privacy of others). If your information is processed through our CleanINTERNET services on behalf of your organization, please direct your request to that organization; we will assist the customer in responding as required by our agreement.
If you believe our processing violates applicable data protection law, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
11. CleanINTERNET® Access application
This section applies to the CleanINTERNET Access application available for devices including those operating on iOS, macOS, Windows, and Android, and supplements the rest of this policy. Where it conflicts with another section, this section controls for data collected through the application.
What the app collects. When you sign in, we collect account and authentication data, including business email address and authentication tokens (and, where your organization uses federated single sign-on, identifiers passed through that flow). To deliver the service, the app processes network data on your device — including DNS queries and connection metadata — for the sole purpose of filtering and protecting traffic according to your organization’s security policies. The app also collects limited technical and operational data such as device type, operating system version, application version, and crash diagnostics.
How we use this data. We use the data collected by the app solely to provide and operate the CleanINTERNET service: authenticating users, filtering and protecting network traffic, maintaining and improving service reliability, and diagnosing crashes. We do not use any data collected by the app for advertising, marketing, profiling, or any other purpose unrelated to providing the service. We do not sell or rent data collected by the app, and we do not disclose it to third parties except (a) to the service providers identified in Section 5 acting on our behalf and (b) as required by law.
Network Extension Framework. On Apple platforms, the app uses the Network Extension Framework solely to filter and protect your network traffic in accordance with your organization’s configured policies. We do not divert your network data through undisclosed processes and do not use it to identify your location or to bypass settings you have configured on your device.
Third-party SDKs. The app uses Google Firebase Crashlytics to collect crash diagnostics. Crashlytics processes this data on our behalf under terms that require equivalent protection of that data and prohibit use for any other purpose.
Consent, account deletion, and your controls. You may stop the app’s data collection at any time by signing out of and uninstalling the app. If you signed in with an individual account, you can request deletion of that account from within the app or by contacting privacy@centripetal.ai If your account was provisioned by your organization, account deletion is administered by your organization.
Children. The CleanINTERNET Access application is not directed to children under 13 and we do not knowingly collect personal information from children.
12. Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the Effective Date and post the revised version on our website.